Booking terms

Booking terms and house rules

Booking

Bookings made online at book.altonsapartment.com are paid in full and confirmed immediately. Requests by WhatsApp, phone or email are confirmed by our reservations team once a deposit is received.

Rates

Rates are per apartment, per night, and include VAT and service charge. Breakfast and use of the private chef, spa, gym and lounge are included. Long-stay rates are agreed individually.

Payment

We accept local and international debit and credit cards. No caution deposit is required. Online bookings are paid in full at the time of booking through Paystack; bookings made by phone or email are confirmed with a deposit.

Cancellation

Bookings paid online can be cancelled free of charge up to 48 hours before check-in time (2pm on the day of arrival), with a full refund to the card or account used. Cancellations made later than that, and no-shows, are charged in full. To cancel, use the link in your confirmation email or call us on +234 706 241 1867.

Check-in and check-out

Check-in is from 2pm and check-out is by 12 noon. Each guest must show a valid photo ID at check-in.

Occupancy

Each apartment sleeps up to 2 guests.

House rules

• All apartments are non-smoking.
• Pets are not allowed.
• Parties are not allowed.